The link above is a PDF file so use whatever pdf reading software you might need.
I usually get a call or an IM once a day for PC problems that are so simple I could smack my friends and family. I broke down and wrote this useful guide that will help all of the average Joe's out there in Internet hell. If you're going to use the file please save it to an extenal space instead of leeching off of my bandwidth because this link could go down at any time.
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